Case Study: Seamless Shopify-NetSuite Integration with Celigo for a Fast-Growing D2C Brand
Client: A rapidly growing Direct-to-Consumer (D2C) apparel brand
Industry: eCommerce & Retail
Integration Platform: Celigo
Systems Integrated: Shopify + NetSuite
Region: India & USA
Duration: 4 Weeks
Challenge
The client was facing operational bottlenecks due to manual order processing, delayed inventory updates, and errors in financial reporting. With rising order volumes and expansion into global markets, their existing setup couldn’t keep up.
Key Pain Points:
- Manual order entry from Shopify to NetSuite
- Inventory mismatches causing overselling
- Delayed financial reconciliation
- No real-time visibility across systems
⚙️ Our Solution: Celigo-Based Integration
Integratt implemented a Celigo Integration App to connect Shopify (front-end store) with NetSuite (back-end ERP), creating an automated, real-time flow of critical business data.
Integration Highlights:
- Order Sync: Shopify orders auto-created in NetSuite within seconds
- Inventory Management: Real-time inventory updates across locations
- Customer Data: Seamless sync of customer profiles and order history
- Financial Sync: Automated invoice creation and payment mapping
🚀 Results Achieved
| Outcome | Impact |
|---|---|
| 100% automated order flow | Saved 3–4 hours/day of manual effort |
| Real-time inventory sync | Reduced stock-out and oversell issues by 90% |
| Faster financial reporting | Monthly closing time reduced by 40% |
| Improved accuracy | Drastic drop in data entry errors and returns |
💬 Client Feedback
“Thanks to Integratt, we now have a smooth, scalable backend. The integration with Celigo completely transformed how we manage orders, inventory, and finance. It’s like having a full automation team behind the scenes.”
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